UnifyBoard

Privacy Policy

Your Privacy, Our Promise.

Understanding How UnifyBoard© Protects Your Data.

Welcome to the UnifyBoard© website (https://unifyboard.com). UnifyBoard© values your business and trust. We are a Colorado, USA-based company, dedicated to creating intuitive software solutions that enhance your digital platforms. Please read this Privacy Policy carefully. By using our services, you consent to the practices described herein, alongside our Terms of Service (if applicable).

1. Data Collected

Data Storage Location

UnifyBoard© is based in Colorado, USA. Our web servers are managed by Cloudways, utilizing infrastructure from providers like DigitalOcean. Cloudways and DigitalOcean adhere to robust security standards and privacy regulations (including GDPR compliance), ensuring your data is securely stored. For more information on their privacy policies, please see here:

Registration Data

If you register an account on our website, we store your chosen username, your email address, and any additional personal information you add to your user profile. You can view, edit, or delete your personal information at any time (except your username, which may be unchangeable for account integrity). Website administrators can also see and edit this information for account management purposes.

Product & Licensing Data

To access our products, receive software updates, or obtain product support, you may need to register your product license keys or purchase details on our website. This information and any relevant expiration dates will be stored with your user data. We must provide you with downloads, licensing validation, product support, and other customer services related to your purchases.

Support Data

You can submit support tickets for assistance if you are registered on our website and have a valid support account. Support form submissions are sent to our third-party ticketing system, Jira Service Management. Only the data you explicitly provided is sent, and you are asked for consent each time you want to create a new support ticket. Jira Service Management adheres to industry-standard privacy policies; you can see their privacy policy here: Jira Service Management Privacy Policy.

Comments

When you leave comments on our website, we collect the data shown in the comments form and your IP address and browser user agent string to aid in spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email. These submissions are only kept for customer service; they are never used for marketing or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. This service helps us understand how visitors use our website without storing personalized data. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.

Cases for Using Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing technical assistance and customer support;
  • Sending updates to our users with necessary information regarding news, changes, or service notifications;
  • Checking account activity to prevent fraudulent transactions and ensure the security of our customers' personal information;
  • Customizing the website to make your experience more personal and engaging;
  • Guaranteeing that overall performance and administrative functions run smoothly.

2. Embedded Content

Pages on this site may include embedded content (e.g., videos, social media feeds). Embedded content from other websites behaves exactly as if you visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Below is a list of services we may use, depending on the content. Please note, your IP address is typically not sent to a third-party server until you consent to the content loading or explicitly click on it.

Vimeo

We use Vimeo for embedding our tutorial and “how-to” videos. Vimeo has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Vimeo and your IP is not sent to a Vimeo server until you consent to it. See their privacy policy here: Vimeo Privacy Policy.

X (formerly Twitter)

We may use X (formerly Twitter) widgets or feeds to display our timeline on our site. X has its own cookie and privacy policies over which we have no control. Your IP is not sent to an X server until you consent to it. See their privacy policy here: X (Twitter) Privacy Policy.

Facebook

We may use the Facebook page plugin to display our Facebook timeline or other content on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.

LinkedIn

We may embed LinkedIn content or use widgets to display our professional profile or relevant industry insights. LinkedIn has its own cookie and privacy policies over which we have no control. Your IP is not sent to a LinkedIn server until you consent to it. See their privacy policy here: LinkedIn Privacy Policy.

YouTube (Optional)

While we primarily use Vimeo for video content, we may occasionally embed YouTube videos on our site. YouTube has its own cookie and privacy policies over which we have no control. Your IP is not sent to a YouTube server until you consent. See their privacy policy here: YouTube Privacy Policy.

3. Cookies

This site uses cookies – small text files placed on your machine to help the site provide a better user experience. In general, cookies retain user preferences, store information for shopping carts, and provide anonymised tracking data to third-party applications like Google Analytics. Cookies generally exist to make your Browser experience better.

However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)

  • cfduid: Is used for our CDN, Cloudflare, to identify individual clients behind a shared IP address and apply security settings per client. See more privacy information here: Cloudflare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.

Necessary Cookies (Additional for Logged-in Customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
  • wordpress_test_cookie: Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface and possibly the main site interface.
  • wp-settings-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface and possibly the main site interface.

4. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding you.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our support personnel when they (in order to provide support) need to get the information about the client accounts and access.

5. Third Party Access to Your Data

We don't share your data with third parties in a way that reveals any of your personal information, such as email, name, etc. The only exceptions to that rule are for partners we have to share limited data with to provide the services you expect from us. Please see below:

Product Licensing / Payment Processing Partners

To validate your product licenses and process payments, we may share necessary transaction information with our secure licensing and payment processing partners. This data is limited to what is required to complete the transaction and ensure proper product access.

Jira Service Management

Jira Service Management provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to when you create a support ticket. Jira Service Management adheres to industry-standard privacy policies, and you can see their privacy policy here: Jira Service Management Privacy Policy.

6. How Long Do We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data to recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

7. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.

8. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. UnifyBoard permits residents of the European Union to use its Service. Therefore, it is the intent of UnifyBoard to comply with the European General Data Protection Regulation. For more details: EU GDPR Information Portal.

9. Third Party Websites

UnifyBoard© may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by UnifyBoard, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. UnifyBoard bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

10. Release of Your Data for Legal Purposes

At times it may become necessary or desirable for UnifyBoard©, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.